We're Here to Help

Need a hand with your order? Have a burning question you need answered? You’ll find answers by clicking on one of the sections below. If you can’t what you’re looking for, please v and we’ll respond as soon as possible!


How long does it take for orders to ship?
Orders are typically processed in 1 business day. Orders within the United States are shipped via USPS First Class, and usually arrive in 3-5 business days. Arrival times for international orders are difficult to predict accurately, but 1-4 weeks is the average – depending on customs delays. Delivery tracking is not available for International orders.


Has my order shipped?
You can check your order status and details by logging in to your account.

Returns + Refunds

How do I return an order?
You can ship back full-price items within 30 days of receipt for a full refund; within 15 days for sale-priced items. Returned items must be unused and in their original condition.


How do I redeem my gift card?

Just enter your gift card code during checkout in the “Gift Cards & Promotional Codes” field on the “Review Your Order” page. If your order total is more than your gift card balance, we'll charge the remain- ing amount to your default payment method. Should you have any issues redeeming your gift card, please contact us here.


Can’t find the answers you need?

Please visit our “Contact Support” page to submit your question, and we’ll be happy to help. Thank you!